WorksheetCloud is Hiring a Superstar Customer Service Agent
As WorksheetCloud continues to grow, we are looking for an outgoing, friendly and tech-savvy Customer Service Agent to join our team!
We’re offering a full time position working from the Learning Lab Apps Development office in Monte Vista, Cape Town, with the potential to work remotely in the future.
We LOVE our WorksheetCloud customers and we want to make sure they love their customer support experience. You’ll be able to look forward to every next email, because it’s an opportunity to help another parent get a hold on their child’s education and learning. And you’ll sleep well at night knowing that you’re adding real value to education in South Africa.
Maybe you’ve got what it takes to be part of our team?
You’ll be in proactive and reactive contact with our customers every day. You’ll be using our internal support tools to help customers with pre-purchase questions, technical support, account updates, and you’ll even be a shoulder to cry on from time to time. Remember that one time you made your parents cry when you came home with a bad school report?
Your primary responsibility will be making our customers feel like VIPs by helping them make great use of our educational apps (with a smile!).
Keen to find out more?
We’d love to find out more about you and see if you’d be a good fit!
Learning Lab Apps supports workplace diversity and does not discriminate on the basis of race, colour, religion, gender, national origin, age, sexual orientation, marital status, physical or mental disability, or any other protected class.
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